Emergency Notification Systems and Crisis Communication – Blog

Collaborate with your Crisis Communication Team during an emergency

When an emergency strikes, response times are extremely important -- which is why you need to make sure you have the right people involved from the start.  Once you have notified your population and mobilized your resources -- it’s just as important to collaborate to discuss the next steps of the incident response with your team during the first moments of an emergency.

 

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Emergency Planning & Preparation

Eric Polovich

Why, and how, to mobilize your team in the first moments of an emergency


The first minute of an emergency is an adrenaline-fueled race against the clock. There’s an emotional rush of panic and anxiety... and now, with that additional pressure, you must execute your crisis communications plan.  
Imagine the potential difference it can make if your emergency response team and resources (like first responders) are engaged just seconds after an incident is confirmed.  

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Emergency Planning & Preparation

Eric Polovich

Notify your people, immediately, during the first moments of an emergency

Information can save lives.  And when it matters most-- the sooner the information is dispersed the better.  Once an emergency or critical situation has been confirmed, the first step towards a successful outcome is to initiate a message to your population of employees, students, and even visitors immediately - via all communication methods possible.

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Emergency Planning & Preparation

Samantha Leland

The first moments of an emergency - 3 things to do immediately

Once an emergency has been confirmed, the first minute is an adrenaline-fueled race against the clock. Add an emotional rush of panic and anxiety... and now you must orchestrate your crisis communications plan.  This is one the most important times of an emergency response; it sets the wheels in motion for the duration of the incident.

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Emergency Planning & Preparation

Samantha Leland

Post Emergency - The Critical Communications Cycle - "After"

 

The emergency has concluded and it's time for debriefings and getting things back in working order.  Did your response go as planned? 

The process of collecting data and reviewing reports will help you to assess how the incident unfolded, how effectively the response was executed, and the reach of the communications. With this new information you can now go back and review the crisis communications response process.

When the incident has been resolved, there will be data and practical experiences that can be reviewed to improve the crisis communications plan and response for the future.  

Here are 10 action items to fulfill after an emergency has taken place:

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Emergency Planning & Preparation

Ara Bagdasarian

Emergency notification systems while an emergency is taking place  - The Critical Communications Cycle - "During"

When an emergency strikes, emotions are high and sometimes you may not remember what to do or say. Without having proper preparations in place ahead of time, risk increases and you are exposed to a possible decreased success rate in regards to proper emergency response. 

The same sentiment echos when considering what to do during an emergency. What should you do during the most important minute and the following first moments of an emergency?

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ENS Implementation & Management, Emergency Planning & Preparation

Ara Bagdasarian

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