News

Elevate ADA Compliance with New e2Campus Broadcast TTY Service

Version 3.4 also includes new service for a mass emergency information hotline

ORLANDO – April 4, 2011 – From the ACUTA 2011 Conference, Omnilert®, LLC today announced the release of e2Campus® uAlert™ version 3.4, the leading safety communication solution for education. A major advancement to the service is an option to broadcast mass alerts at an unprecedented speed in the TTY (Text Telephony) protocol to TTY/TDD devices for the deaf and hearing impaired. Also included in the release is the launch of a brand new service called Hotline™ that offers a massively scalable inbound emergency information hotline for students and others to call and retrieve recorded alert messages at their own convenience.

The start of a larger initiative, e2Campus now provides an optional dedicated Broadcast TTY service. The new TTY-based alerts broadcast on a groundbreaking new scale, with the ability to reach thousands of TTY/TDD devices a minute. “e2Campus is leading the charge for accessible emergency alerting,” said Nick Gustavsson, chief technology officer at Omnilert. “Thanks to the amazing scale of our network, we are able to provide perfect Broadcast TTY services that are several orders of magnitude more powerful than anything available until now. We believe that every student needs to be alerted of an emergency.”

Introductory pricing for Broadcast TTY is $995 per year and the service is available today. Clients should contact their account manager for details on the instant setup process.

Hotline is an optional add-on service that enables a school’s community to call a special dedicated number to hear an alert message. Unlike traditional call answering systems, this new service provides expansive capacity to handle thousands of incoming calls without busy signals or putting callers on-hold. Gustavsson continued, “Whereas most hotlines will produce a busy signal after just a few callers, with e2Campus Hotline, 1000s of callers can hear the emergency message without ever receiving a busy signal. It is truly a remarkable service that is only possible from the nation’s largest and most advanced emergency notification network.”

Hotline introductory pricing starts at $495 per year and the service is available today.

Other updates in version 3.4 include new graphs for delivery statistics and the ability to customize SMS headers.
To improve incident reporting, the new Delivery Stats Graphs are printable reports that provide the totals for each message delivery status, plus a pie chart visual showing the breakdown.

SMS text message alerts are limited to a total of 160 characters, but in a crisis, every character counts. Previously, all clients were required to include SMS headers (e.g. FR:, SUBJ:, and MSG:) with every text alert. The new uAlert version 3.4 allows administrators to customize or remove these SMS Headers to allot more characters for the content of the message.

Story photo: http://www.e2Campus.com/media/e2Campus_Broadcast_TTY.pdf

About e2Campus
Used by more than 750 schools around the country, e2Campus is the leading safety communication solution for education. The e2Campus 360 Safety Suite includes uAlert, uTip, uSafe, uConference, Hotline and the Multimodal Showcase. The award-winning flagship service, uAlert, is the first and most trusted unified emergency notification system in education. Higher education clients include large schools such as Arizona State, Penn State, and Cal Poly as well as hundreds of smaller schools with as few as 100 students. K12 clients include large school systems such as St. Tammany Parish Public School System to small private day schools. To learn more, visit www.e2Campus.com. Existing client administrators can discover online resources in a peer-driven community at www.e2Campus.org.

About Omnilert
Omnilert, LLC develops intuitive communication technologies that keep communities safe and connected. The company’s flagship service is a Tier-1 unified mass notification system that enables a single person to communicate timely information to thousands of people anywhere, anytime, on any device or service. The award-winning company's 3,000 clients include the U.S. Army, Bayer, Mazda, sanofi-aventis, Arizona State University, Penn State, Marine Corps Marathon, YMCA, American Red Cross, and UNICEF. Omnilert solutions are sold under the brand names e2Campus, Amerilert, and RainedOut. The privately held company is headquartered in Leesburg, Va., and at www.omnilert.com online.

“Thanks to the amazing scale of our network, we are able to provide perfect Broadcast TTY services that are several orders of magnitude more powerful than anything available until now.”

Nick Gustavsson
CTO
Omnilert, LLC