Introduction: Why the Security–Privacy Balance Matters in 2026
Workplace violence can feel more prevalent than ever, with high-profile incidents making the news. Workplace homicides increased 11% between 2014 and 2019. Active shooter incidents rose 96.8% from 2017 to 2021. This has put pressure on employers to secure the workplace for employees.
But how this is done matters. The sudden and widespread shift to remote and hybrid work brought by the COVID-19 pandemic in 2020 changed the threat landscape and created new challenges in balancing security with employee privacy. Even as most companies moved back to in-person work, the remnants of hybrid work have introduced new risks and concerns around monitoring employee activity.
Trust is the foundation of workplace safety. Security is important, but if employees fear monitoring (e.g., cameras watching them, panic apps tracking location), hesitation follows, fear builds and the culture changes. In the moments where action matters, a lack of trust risks lives.
This guide is for HR, security, IT, legal and operations leaders to learn to evaluate threat detection and alerting tools and understand how to best protect the safety and trust of their employees.
Defining the Two Sides of the Equation
Before you can write policies or choose vendors, you need a common language. The terms “privacy,” “security,” “safety,” and “surveillance” get thrown around in the same conversations, but each means different things, and confusing them can lead to misguided decisions.
Security strategies are what keep people safe. In the workplace, this is often done using surveillance tools that monitor for threats. As the threat landscape evolves and new tools are developed to combat it, the privacy of employees must be considered.
What Workplace Safety and Security Looks Like Today

Modern workplace safety goes far beyond traditional OSHA concerns like slips, falls and machinery hazards. Today’s safety and security strategies must address:
- Active assailant scenarios (shootings, armed intruders)
- Harassment and bullying (including threats that escalate)
- Severe weather events (tornadoes, earthquakes, floods)
- Medical emergencies (cardiac events, overdoses, allergic reactions)
- Cyber-physical threats (ransomware attacks)
Modern attackers use sophisticated techniques to get into critical systems, so proactive detection is key to protecting both digital and physical assets.
The difference between proactive and reactive matters. Proactive safety involves things like threat detection, risk assessments, regular drills and prevention programs to identify and mitigate threats before they escalate. Reactive response kicks in after an incident starts. It includes lockdowns, evacuation procedures, mass notifications and law enforcement coordination.
Common tools and systems in modern safety and security programs include:
- Camera Networks: Visually monitor areas and help with threat verification. Examples include IP cameras or AI-enabled analytics.
- Weapons Detection: Helps with early threat identification by identifying firearms. These are usually AI-powered gun detection, weapons scanners and metal detectors.
- Access Control: Restrict entry by requiring some form of verification and tracking occupancy. Badge systems and biometric readers are examples of this.
- Panic buttons: Allow employees to initiate security alerts. Comes in the form of fixed buttons, wearables and mobile apps.
- Mass Notification Systems: Provide rapid communication during incidents through methods like SMS, email, voice and app push.
- Anonymous Reporting: Promote early threat intelligence by allowing discreet tipping via hotlines, web forms and apps.
Speed and accuracy are key to any tool or system. Security professionals talk about the first few minutes in active shooter scenarios: The window where fast, clear instructions can save lives. But speed without accuracy creates its own problems. False alarm fatigue can wear out confidence. If employees get three false active shooter alerts in a year, they’ll hesitate on the 4th, even if it’s real.
There is a growing trend towards integrated safety platforms that combine detection, communication and response workflows rather than standalone point solutions. A multi-layered defense requires tools that provide real-time monitoring of the environment.
What Employee Privacy Means in a Modern Workplace
Workplace safety and employee privacy are shaped by technology, law and culture. In the American workplace, privacy protections are primarily a patchwork of rights created by other non-privacy-specific laws. External expectations from regulators, employees and the public all play a role, and it’s essential that privacy and security measures are in place to ensure ongoing protection of sensitive information.
Safety and security programs can touch multiple types of data:
- Location data from badges, smartphones and Wi-Fi triangulation.
- Video and audio recordings from cameras and intercoms.
- Access logs showing when and where employees moved.
- Digital communications metadata, like login times and device information.
- Behavioral patterns from any of the above.
Sensitive personal data obtained from employees might include biometrics, health information, union membership and religious beliefs. When security tools encounter this information, they need even stronger protection.
The Boundaries of Security
One of the most useful tools in security is surveillance. Although many people have negative connotations of it, surveillance is really an umbrella term for the monitoring tools and practices used in security.
Where surveillance is and is not allowed to be placed depends on the privacy expectations a space has. Cameras and other surveillance tools are not allowed in areas where employees expect a high level of privacy. “Reasonable expectation of privacy” varies dramatically by context.
For physical spaces, areas like restrooms and locker rooms have a high expectation of privacy, and recording them is generally illegal. Semi-private areas, like breakrooms, have a moderate expectation of privacy. Some facilities may have cameras in these areas, but it’s typically case-dependent. Security cameras are almost always allowed in low privacy expectation areas, like production floors, lobbies and hallways.
In the digital world, employees’ expectations of privacy should be dictated in their employer’s policy. Corporate email and chat accounts usually have a low to moderate expectation of privacy, but personal devices have a more nuanced, high expectation of privacy.
Where Safety and Privacy Often Clash

Here are two scenarios that play out in organizations every day:
- A regional logistics company installs dash cams in its delivery trucks with inward-facing lenses. The stated purpose is safety: Protecting drivers from false accident claims and monitoring for distracted driving. But drivers quickly notice the cameras are recording during lunch breaks, personal phone calls and even when they adjust the radio. Doubts about their employer arise.
- A tech company implements badge swipe analytics to understand office utilization. Six months later, a manager pulls badge data to see which team members arrive late most often. The system designed for facilities planning is now a performance monitoring tool, and employees find out through the rumor mill.
The collision point isn’t the safety objective itself. It’s how tools are implemented, communicated and governed.
On the one hand, employers need quick access to info during emergencies, which surveillance and security technologies provide. They also have legal obligations to protect workers and visitors and have to comply with regulatory expectations for oversight and documentation.
On the other hand, new technologies might make employees start to question if they are being tracked off the clock, if their conversations are being recorded, if their manager sees their location history, and if the information will be used for performance reviews or disciplinary actions.
High-tension areas include:
- GPS tracking in company vehicles (especially after hours)
- Keystroke logging and screen recording on remote workers’ devices
- Continuous biometric authentication
- 24/7 camera coverage in common areas without clear purpose limitations
Without clear boundaries and communication, even well-intentioned safety tools can be seen as surveillance, trust will erode and system effectiveness will suffer.
Responsible Threat Detection
Here are some core principles to use as a checklist when designing or evaluating any workplace safety or threat detection program. They help reduce legal risk, improve employee acceptance and increase actual effectiveness.
Purpose-Aligned Data Use
Purpose-driven data use means only collecting data when specifically relevant for a security goal. This can be done with data minimization, event-driven collection (turning on detailed recording only when specific triggers occur), and purpose matrices that document which data types are required for which safety scenarios.
For example, using entry badge logs only to find out who is in the building during an evacuation (not to track daily arrival times), using camera footage only to verify and respond to a potential active shooter alerts (not to measure individual productivity), or only keeping threat-related data for as long as needed for investigation and legal requirements and then deleting it.
Don’t collect and use data unnecessarily. Avoid things like recording audio in office spaces without a specific safety need or keeping detailed location logs for years when days or weeks would suffice. Create a simple matrix that maps each data category (video, location, access logs) to specific safety scenarios where it’s needed, with justification and retention limits for each.
Transparency and Trust
Plain language beats legal disclaimers. Employees should understand what is being collected, when, by whom and for what purpose, without needing a law degree. This can be done through:
- Onboarding training with Q&As
- Employee handbook sections with FAQs
- Intranet pages with system descriptions and policy links
- Email campaigns before the new tools launch
- Manager talking points for team discussions
Transparency helps adoption. Employees will use panic buttons, anonymous reporting tools and incident hotlines more when they know reports will be kept confidential and data won’t be used for performance management.
Respecting Employee Autonomy
Employee privacy is about power dynamics. In employment contexts, “consent” is complex. Employees may feel they can’t say no to monitoring or technologies without risking their jobs. But giving them real control means offering choices and opt-in features where possible and avoiding unnecessary mandates. For example:
- Opt-in/out to precise location tracking in safety apps when working off-site.
- Optional participation in wellness monitoring programs.
- Options for wearable panic devices or fixed buttons.
Information is power. Give employees control during emergencies by providing clear instructions on how to trigger alerts, options to share their location when they want help and information on how to turn off or limit tracking once the incident is over.
Some measures (badge access, CCTV in public-facing lobbies, etc.) will be mandatory, but employees should still be informed and have a way to ask questions or raise concerns. Involve employee committees, unions or representative groups early when designing new programs. Co-creating controls and consent frameworks makes them feel fair rather than imposed.
Threat Intelligence and Analysis: Turning Data into Actionable Safety Insights
In the digital age, threat intelligence and analysis are key to workplace safety and data protection. Organizations must detect emerging threats and anticipate potential breaches by integrating threat intelligence, threat hunting and incident response for a robust physical and cyber security program.
Threat intelligence involves collecting, analyzing and sharing information about potential threats, such as identity theft or dark web activity, using sources like network traffic and external feeds to enable faster incident response. Threat hunting proactively seeks out hidden threats that bypass standard security, using advanced tools to investigate anomalies, which is critical in data-sensitive sectors like healthcare. For example, a healthcare provider using threat intelligence, strong access controls, encryption and dark web monitoring can detect and respond to breaches quickly, so they comply with HIPAA regulations. This comprehensive approach minimizes the risk of identity theft and data breaches, so employers can fulfill their duty to provide a safe workplace while respecting employee privacy.
Threat detection requires understanding privacy policies and laws (e.g., Privacy Act). Professional guidance, including privacy impact assessments, helps evaluate new security measures. Employee education is also key; staff must be trained to recognize threats, understand data protection and follow updated privacy policies and incident response procedures.
Alerts That Protect Without Overstepping

Many privacy problems aren’t actually caused by data being collected in the first place. It’s what happens to that data, and who’s seeing all that sensitive information, that’s the real issue. This section focuses on the alerting layer: who gets notified, how notifications are delivered, what triggers an alert, and how much detail about the individual is shared.
Event-Based Alerts vs. Constant Vigilance
Event-based alerts are those that go off when a specific something happens, and they’re triggered by conditions that are already set up. This keeps the constant watching to a minimum and only gets your attention when the risk indicators are hitting a certain threshold. For example:
- When a gun detection system spots a visible firearm.
- When a door is forced open, and an alarm goes off.
- When someone presses a panic button.
- When a suspicious activity report is filed through an anonymous hotline.
On the other hand, there are continuous monitoring solutions – real-time screen recording, audio monitoring that’s always on, or constantly tracking people’s locations. These kinds of things require strong safety or regulatory justification… and even then, they need to be very carefully documented. To make them more palatable, technical safeguards like masking or blurring in live feeds until a specific alert goes off, and limiting human review to flagged events rather than every single piece of footage, can help. You can also set up systems to delete non-incident recordings after a short time, so whatever personal data is being captured is not kept on file for too long.
It all comes down to calibration. If event-based alerts are too sensitive, you’re getting constant false alarms that just feel intrusive and eat away at people’s trust. But if they’re not sensitive enough, you’re definitely missing actual threats. Testing and adjusting need to be the top priority.
Need-to-Know Access
Role-based access control means only certain people can see the specifics of a situation, depending on their job, and others are limited to less detailed or anonymized information.
In a basic access model, people with the lowest security level may just be able to look at anonymous data for trend reports or facility planning, for example. The next level up might allow for some basic data visibility (like time and location info) used for real-time incident awareness. The highest level, which is usually granted to security personnel, would give them the full identifying details during active threat responses and investigations.
Operational access (for real-time incident monitoring) should be kept separate from administrative access (looking at historical data for audits or after-action reviews). Having access logs and regular audits is important, but they must be secured. Inadequate data storage and inappropriate access can lead to misuse.
Anonymized Reporting and Escalation Workflows
Anonymous or confidential reporting channels let people report safety concerns or potential threats without worrying about getting in trouble. Little to no information about the person who reported it gets captured, and only the most important details get shared with a small, relevant group of people. This protects people’s privacy and lets them know that a follow-up is happening. The best practices for anonymous reporting are:
- Stripping personal info from initial triage views.
- Using case numbers instead of names in dashboards.
- Limiting visibility of detailed narratives to trained investigators.
- Being super clear with reporters about what happens to their info, when their identity might be shared, and what protections are in place.
When you get this reporting right, and you’re upfront about what it can and can’t do to protect people, it tends to build trust.
Legal and Compliance Considerations
This section provides orientation, not legal advice. Organizations should consult qualified counsel for specific guidance.
Protecting employee data and communications across the internet is increasingly important, as the internet presents a broad surface for cyber threats. Employers should implement cybersecurity measures, such as VPNs and threat detection tools, to safeguard online activity and sensitive information.
There are some key privacy and data protection laws that may intersect with workplace safety programs, typically delegated by states or sectors. For example, California’s CCPA/CPRA regulations require employers to provide employees with information about their data rights, and the Illinois Biometric Privacy Act requires employers to get consent and minimize retention when using biometric data. Other examples of current or upcoming regulations include:
Health-related data privacy:
- The ADA dictates that employers have to keep their employees’ medical information private.
- GINA prohibits making job-related decisions based on genetic information.
Data storage and privacy:
- The Privacy Act prohibits federal agencies from disclosing records about an individual without their prior written consent, unless exceptions apply.
Employee activity monitoring:
- The NLRB will start working with the CFPB to enforce labor laws against the use of monitoring technologies.
- ECPA regulates electronic communication interception and allows private employers to monitor work-related communications with strong notice.
- States like California, Colorado and New York have laws that restrict employers from disciplining employees for off-duty activities (including personal online behavior).
Privacy by design and privacy by default are expected by regulators. This means building privacy into systems from the start rather than adding it on later. Internal policies should have acceptable use policies for IT systems, CCTV and monitoring policies with a clear scope and purpose, descriptive incident response plans, data retention schedules with automatic deletion and regular policy reviews to reflect new technologies and regulations.
Best Practices for Employers Implementing Security and Threat Detection Technologies
From day one, there must be cross-functional collaboration. Get HR, Legal, IT, Security and employee reps involved from the start and create a cross-functional governance group that meets at least quarterly. Review incidents, evaluate tools, address privacy concerns and approve policy updates together.
When selecting a vendor, make sure they have clear documentation of data practices, configurable privacy controls (retention periods, access levels, data minimization options), and alignment with standards like SOC 2 or ISO/IEC 27001. They should also have explicit privacy and data protection clauses in their contracts covering data ownership, retention limits, sub-processor restrictions, cross-border transfer rules, breach notification timelines and audit rights.
Employee training should go beyond “how-to”. Training should explain the “why” of safety systems and reassure employees that their privacy is respected. Key training topics include:
- How to activate panic buttons or mobile alerts.
- What happens when threat detection systems are triggered?
- How anonymous reporting works and what protections exist.
- Where to find written policies and who to contact with questions.
- What’s not monitored (personal phone calls, private restrooms or off-hours activity).
And finally, regular reviews are key to everyone’s safety. Annual reviews should include new state laws that go into effect and lessons learned from actual incidents or near-misses. Periodic employee surveys about comfort levels, perceived effectiveness and privacy concerns can help gauge any impact on employee climate and feedback received can be used to refine programs.
The Win-Win: Workplace Safety Programs That Strengthen Culture
Good safety programs don’t create a “Big Brother” atmosphere. They reinforce respect, care and mutual responsibility. Transparent, fair and limited monitoring can actually increase employee belief in leadership. Workers see that their well-being is prioritized without overreaching into their personal lives.
A strong safety culture means faster and more accurate reporting of threats. Employees believe their information will be handled responsibly and confidentially, so they speak up earlier – before situations get out of hand. Involve employees in scenario planning, drills and feedback sessions so they can become co-owners of safety and not passive subjects of surveillance.
Organizations known for responsible safety and privacy practices attract better talent. This is especially true for younger workers who value physical security and digital rights. Identity theft protection services and health programs are table stakes as benefits… but a respectful approach to workplace monitoring is becoming part of what candidates evaluate.
Moving Forward with Intention
Workplace safety and employee privacy are not mutually exclusive. They’re interdependent. People feel safest where they feel both protected and respected. The way forward requires clear definitions and transparent policies, action on anticipated collision points, purpose-driven principles, role-based access to alerts, and law-based governance rooted in culture-building.
To make sure all of your policies and practices balance safety and privacy, follow these steps:
- Audit all monitoring and safety tech in use.
- Map data flows: What’s being collected, where does it go, who can see it and how long is it kept?
- Review legal obligations: Federal, state and international requirements for your workforce.
- Assess vendor practices: Do contracts include privacy protections?
- Update policies: Make sure they match the tools and regulations.
- Engage employees: Start talking to them about safety tools, privacy expectations and concerns.
Responsible use of advanced capabilities, including AI-based gun detection and integrated threat response platforms, can help organizations respond faster to threats while respecting the privacy and dignity of the people they’re meant to protect. The organizations that get this right will be the ones where employees feel both protected and respected. And that’s where true safety culture begins.
Omnilert is proud to have received full SAFETY Act Designation from the U.S. DHS, and is SOC 2 and TX-RAMP certified for data protection and privacy compliance. To learn more about what this means for compliance, click here.
Frequently Asked Questions (FAQs)
Why are workers wary of safety technologies that are meant to protect them?
Workers often worry that these new tools will be co-opted for purposes of monitoring performance or snooping on their activities later on… they’re worried about being tracked 24-7, having their conversations recorded, or the technology becoming a new way of disciplining them. When there are no clear boundaries, well-meaning systems can cause more problems than they solve. To help ease employees’ minds, set clear policies.
How can you avoid getting swamped by false alarms without missing something real?
Get calibration right. Alarms that are too sensitive will lead to people tuning them out, while ones that aren’t sensitive enough might let something truly bad slip through the cracks. You need to test your alert system regularly and make sure it’s striking the right balance between being on the lookout for trouble and not getting in the way when there isn’t any.
What is “purpose-driven data collection”?
Purpose-driven data collection means only collecting data for a specific safety purpose, and not using it for anything else. To make sure only relevant data is collected, have clear reasoning for why data is needed, documentation, and short retention periods.
Why is role-based access a big deal in safety and alerting systems?
Not everyone needs to see the same level of detail. Role-based access makes sure that only the people responsible for handling an incident get to see identifying information, while everyone else just gets the basics – limited or anonymized data. It’s a great way to prevent misuse, ensure accountability, and protect employee privacy.
How does responsible safety design actually affect the workplace culture?
When people understand how the safety tools work, why they’re there in the first place, and how their data is being protected, they’re more likely to trust the people running the show and actually engage with the safety program. If workers feel like their employer is transparent and fair, they’ll be more likely to speak up when they’ve got concerns.

