• Emergency Communication Training and Solutions


  • Emergencies don’t happen on a schedule. They’re unpredictable – hitting when you least expect them. They disrupt your business, can damage your brand, and have the potential to impact your bottom line. And when people and property are at risk, you have one chance to manage a disaster successfully. Alerting is no longer enough, You need specialized emergency communication solutions and training to achieve the best possible outcome.


Success Program

With the Success Program, you can hit the ground running and ensure your response is a success. 




A complete solution that has your success "built in".

During a crisis, it’s not enough to have the fastest, most reliable technology. To ensure success, you need a complete solution – one that combines technology with an experienced partner to guide your response.


Omnilert’s Success Program provides you with the knowledge transfer, training, best practices, personalized service, and comprehensive support to help you and your team achieve the best possible outcome during any emergency. The robust training tools and methodologies help you organize and command the people, processes, and technology that comprise your response – and give you detailed guidance on how to optimize your resources.

Combined with simple onboarding, continuous support, access to training resources, and the innovative Performance Success Indicators™ (PSIs), you finally have a complete solution that you can truly depend on before, during, and after a crisis – so you can minimize the impact, save lives, and protect your assets.

When it comes to an emergency, the key to a successful outcome is knowledge and preparation. Omnilert's Crisis Communications Cycle is the basis for our Success Program.

Get infographic
  • When seconds can save lives, you have to have the most proven technology at your fingertips. With Omnilert, you have the only purpose-built emergency notification platform designed around your need for speed. The platform is designed to make emergency communications as fast, complete, and as reliable as possible. Omnilert's onboarding and training programs ensure you make the most out of our emergency communication technologies.

    Built from the ground up with simplicity in mind – the technology delivers a seamless experience and is easy to manage under duress. Specifically designed for outcome owners with life safety and business continuity responsibilities, Omnilert helps streamline the communications process and drastically reduce the chance of delay or human error in emergency situations. Capabilties include:

  • Omnimodal

    When the unexpected happens and every second counts, you can send an emergency notification to not just many, as multimodal would suggest, but to every available communication mode to assure it reaches your audience – thus, Omnimodal.

  • Scenarios®

    With Scenarios, you can automate any series of actions to initiate your Omnimodal mass notification and response  activating and assembling your team within seconds – all while providing them the documented procedures to follow. Scenarios allows you to capture your team’s response plans in a sequence of predefined actions to be initiated in one step; in one click.

  • Automation

    Connecting other autonomously monitored systems to Omnilert is a key to speed when it comes to implementing your response efforts. Whether it be integrating notifications from infrastructure intrusions, severe weather, or other safety-related conditions – Omnilert can tie it all together for you – automatically triggering a predefined series of actions. Automation eliminates the additional time required to take action during a critical incident and further reduces the margin of error and period of vulnerability.

  •                             To learn more, visit Technology

Onboarding & Training
  • Getting started couldn’t be simpler.
    We help from start to finish so you have a seamless implementation.

Program Kickoff
  • A collaborative set of sessions designed to outline the objectives for your team – and ours. Work one-on-one with an Omnilert expert who will assist with the implementation and help you build a plan for launching within your organization.

  • A comprehensive “blueprint” of your specific program needs, from technology considerations to training to implementation. During the planning phase you’ll be assigned a dedicated Account Manager who will serve as a single point of contact and will be accountable for all of your needs.

Setup & Launch
  • Dedicated Account Managers – in tandem with Omnilert Technical Support – will act as your Integration Team and work closely with you to set up, customize, and deploy your solution from initial set-up through training and testing. The Technical Support team is accessible to you 24x7x365.

Ongoing Consulting & Optimization

Omnilert is committed to constantly improving and optimizing your performance. Ongoing consulting is designed to support your success with actionable insight from our growing knowledge base. For those looking to improve upon their current success, we employ these ongoing, simple best practices:

Review use cases to enhance the knowledge base, extend usage, and improve future performance for all customers.

Identify policy changes that can improve actions or accelerate response times across any scenario.

Review corporate objectives to ensure that your current progress is in alignment with your primary goals.

Implement adjustments to your custom solution to reflect proven results and knowledge.


Performance Success Indicators (PSIs)™

It’s all about performance – and now, you can measure the key performance indicators within your overall response program. Omnilert’s PSIs are designed to score how well your organization implements and manages your emergency notification and response program. Your PSI “grade” reflects your performance against key benchmarks, ranking your success across the three core components of the Success Program:


Individual stakeholder performance objectives, their required contributions, and their role in your organization's success.


Defining use-cases and standardizing critical communications into a clear and well defined process.


Implementing appropriate capabilties to support your organization according to structure and preferred messaging types.

Performance Benchmarks

When disaster strikes, every second counts.
And when it comes to speed and response, Omnilert is setting new industry benchmarks for performance – helping you rapidly activate your team to save lives, secure property, and maintain business continuity.

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    to Initiate

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    to Notify

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    to Mobilize

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    to Collaborate

  • Review these resources and learn more about emergency communication solutions, management, and preparation.

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    The Critical Communications Cycle 


    Opt-In vs. Opt-Out

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    Omnimodal Implementation

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