Emergency Notification Systems and Crisis Communication – Blog

Automating emergency notification has been a big topic of conversation in the life safety industry for a while now. A few years ago, Omnilert launched Scenarios®. Scenarios affords organizations the opportunity to align, capture, and immediately initiate their emergency response plan’s predefined series of unique actions. Thus simplifying the response process, reducing the human input to only a few clicks. Our newest innovation, Scenarios Triggers™, takes that idea one step further by allowing you to initiate response actions automatically.

Emergencies do not happen on a clock. They can happen at any time, anywhere, and the best solution is to be proactive. Having a complete crisis communications solution in place ensures that whatever situations may arise, you are as prepared. When preparing and formulating plans, a robust mass notification system is an integral component to help facilitate the flawless orchestration of emergency communications and response - from beginning to end.

Alerting via phone and email just isn’t enough when there’s an emergency you need to inform everyone. You need to use every avenue of communication you can to ensure you reach everyone within your organization - regardless of whether they’re on the property or not. Social media can be an important means of communication for organizations before, during, and after an emergency.

Emergencies can happen anywhere and at any time. Organizations work hard to prepare, plan, and test for emergency scenarios well in advance of one happening. This preparation ensures that when an emergency situation does occur, your emergency notification and response teams are ready to take on the task at hand - getting everyone to safety.

Proper disaster and crisis preparedness is about much more than giving your organization and emergency officials the tools they need. To be truly effective at preventing and responding to a crisis situation, all organizations must create emergency protocols, procedures, and notifications and work to explain them consistently and carefully to their constituents. Additionally, officials must be sure that they have the right crisis communications systems in place to facilitate automatic communication to help, employers, school administrators, and other decision-makers share crucial information with the larger community about the unfolding event.

Regardless of what industry you’re in - education, healthcare, manufacturing, government, corporate enterprise, or hospitality - communicating effectively with busy staff and employees can always be a challenge. The stakes increase when an unexpected emergency situation occurs. In today’s society, people expect to be notified and to be provided guidance on what they should and shouldn’t do when these emergency situations transpire. In any business, of course, exceeding your people’s expectations is paramount.