Regardless of what industry you’re in - education, healthcare, manufacturing, government, corporate enterprise, or hospitality - communicating effectively with busy staff and employees can always be a challenge. The stakes increase when an unexpected emergency situation occurs. In today’s society, people expect to be notified and to be provided guidance on what they should and shouldn’t do when these emergency situations transpire. In any business, of course, exceeding your people’s expectations is paramount.
It’s been just a few short months since customers began using Omnilert 6 for their critical communications, and in the last few weeks hundreds of organizations have been moved to the new platform. Omnilert’s Customer Success team have been working daily to share our experiences with the improved suite of tools. It’s exciting seeing organizations embrace the new capabilities that come with the new platform release.
The answer is yes. Every organization is required to have a crisis communications & action plan. The first minute of an emergency is the most important. There is no second chance to get the first minute right. That is why it is essential to plan and prepare in advance and be ready to execute your communications plan for any and all emergency situations.
We all strive for perfection. It’s human nature. In almost all cases, perfection is impossible. However, being precise is very possible. In the case of sending an emergency notification to your organization, precision is critical. You want your emergency notification to be as clear and concise as possible. When an emergency situation does happen, you need to ensure that the correct people are reached in as many ways as possible.
Communicating with the masses has been a fundamental challenge humans have grappled with since the dawn of existence. As time progressed, the ingenuity of man yielded advancements in the ability to communicate with his tribes, villages, and communities.