Emergency Notification Systems and Crisis Communication – Blog

Reminiscing with a Look into 2018

As we look into 2018 and towards new and exciting technological advancements in emergency communications, I reminisce about a moment I recently had with my father. He recently shared a hard copy, binder version of his Emergency Response & Action Plan from the 1990’s with me. As the Supervisory Inspector of The Peace Bridge at the U.S.-Canada border, he was the lead author of the documented procedures and responsible for implementing emergency response. As we reviewed the 20-year-old plan, it brought us both back to how things once were. As we reminisced on all the late night calls he received to initiate a manual response to the crisis at hand, we went into deeper conversation about one event in particular.

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Automating Emergency Notifications, Emergency Planning & Preparation

Ara Bagdasarian

Automating Emergency Notifications: A Scenario-Based Approach

How can you reduce that critical period of time - from recognizing an actionable incident to initiating a comprehensive set of response actions? How can you ensure that the right people receive the right information in a matter of minutes - or even seconds? Automation. In this article, published in the most recent Critical Mass Magazine, we explain how adopting an automated, scenario-based approach can help improve the efficiency of your response plans. 

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Automating Emergency Notifications, ENS Implementation & Management, Selecting the Right ENS, Emergency Planning & Preparation

Juliet Hulse

By the Numbers: Emergency Notification Industry Survey

According to Critical Mass magazine’s September 2017 survey, emergency notification system administrators are looking towards the world of automation to extend their organizations’ reach for emergency notification, action, and response. The results indicate that although text, email, and voice call notifications still dominate implementations - organizations are working towards evolving into a more sophisticated and automated scenario-based approach.  

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Automating Emergency Notifications, Emergency Communications & Notifications

Juliet Hulse

Getting it Done Right - Proven Success Indicators

When it comes to critical communications, just like flying an aircraft filled with hundreds of passengers, failure is not an option. There is not a second chance to get it right. Therefore, when it's imperative that your communications are received, can you be certain your organization will succeed? Exercising and measuring all of the 'moving parts' of a system goes a long way toward reducing this risk. This is where Proven Success Indicators (PSIs) come in.

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Critical Insights, Emergency Planning & Preparation

Eric Polovich

Interview: Police Chief on Emergency Preparedness at Buffalo State College

In this Q&A, originally published in the 2018 Critical Mass Magazine, Chief Peter Carey discusses how Buffalo State College coordinates emergency preparedness, notification, and response throughout the entire campus community. Carey is Campus Safety Magazine’s 2017 Campus Safety Director of the Year for Higher Education.  

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Automating Emergency Notifications, ENS Implementation & Management, Emergency Planning & Preparation, Expert Q&A, Critical Insights

Juliet Hulse

Announcing 2018 Critical Mass Magazine - Automating Emergency Notifications

We are very excited to share the 2018 volume of Critical Mass Magazine: Automating Emergency Notifications.  


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Automating Emergency Notifications, ENS Implementation & Management, Selecting the Right ENS, Critical Insights, Emergency Planning & Preparation

Frank McCathran

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