Emergency Notification Systems and Crisis Communication – Blog

Ara Bagdasarian

Ara is CEO and Co-founder of Omnilert and is a graduate from the State University of New York College at Buffalo. Ara is an author, public speaker, entrepreneur, and active community leader. As an avid musician, Ara can be found supporting local music programs in his free time.

Recent Posts

3 Key Insights for a Modern Emergency Notification System

In 2008, colleges were still scrambling to acquire an Emergency Notification System (ENS) to send mass text messages to their students. It was just over a year from the horrific Virginia Tech massacre that refocused the world’s priorities on the importance of campus safety and taking proactive measures to prevent a recurrence - on any campus.

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Critical Insights, Emergency Communications & Notifications, ENS Implementation & Management, Emergency Planning & Preparation

Ara Bagdasarian

Critical Communications Cycle: Be Prepared Before, During, and After an Emergency

Communicating with the masses has been a fundamental challenge humans have grappled with since the dawn of existence. As time progressed, the ingenuity of man yielded advancements in the ability to communicate with his tribes, villages, and communities.

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Emergency Communications & Notifications, Emergency Planning & Preparation, Automating Emergency Notifications

Ara Bagdasarian

Reminiscing with a Look into 2018

As we look into 2018 and towards new and exciting technological advancements in emergency communications, I reminisce about a moment I recently had with my father. He recently shared a hard copy, binder version of his Emergency Response & Action Plan from the 1990’s with me. As the Supervisory Inspector of The Peace Bridge at the U.S.-Canada border, he was the lead author of the documented procedures and responsible for implementing emergency response. As we reviewed the 20-year-old plan, it brought us both back to how things once were. As we reminisced on all the late night calls he received to initiate a manual response to the crisis at hand, we went into deeper conversation about one event in particular.

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Emergency Planning & Preparation, Automating Emergency Notifications

Ara Bagdasarian

5 reasons to automate emergency notifications today

This is really more than automating just emergency notifications. It is about thinking holistically about what happens when there is an incident and what communications actions occur during that first and most important minute. Notifications are certainly one type of communications action, however so are mobilizing resources and collaborating with your emergency response team. It is about automating a sequence of actions.

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Automating Emergency Notifications

Ara Bagdasarian

Post Emergency - The Critical Communications Cycle - "After"

 

The emergency has concluded and it's time for debriefings and getting things back in working order.  Did your response go as planned? 

The process of collecting data and reviewing reports will help you to assess how the incident unfolded, how effectively the response was executed, and the reach of the communications. With this new information you can now go back and review the crisis communications response process.

When the incident has been resolved, there will be data and practical experiences that can be reviewed to improve the crisis communications plan and response for the future.  

Here are 10 action items to fulfill after an emergency has taken place:

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Emergency Planning & Preparation

Ara Bagdasarian

Emergency notification systems while an emergency is taking place  - The Critical Communications Cycle - "During"

When an emergency strikes, emotions are high and sometimes you may not remember what to do or say. Without having proper preparations in place ahead of time, risk increases and you are exposed to a possible decreased success rate in regards to proper emergency response. 

The same sentiment echos when considering what to do during an emergency. What should you do during the most important minute and the following first moments of an emergency?

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ENS Implementation & Management, Emergency Planning & Preparation

Ara Bagdasarian

Active Shooter Emergency Preparedness Guide - During

No organization wants to think about the day that an emergency might happen at their facilities, especially an active shooter crisis, but it is something that each organization must prepare. Not only is mass emergency preparation a legal obligation, but most would argue that it is a moral one. You want to keep your people informed and out of harm’s way. If there’s an emergency, people expect to be notified and provided the guidance to remain safe. There are many alerts that we have grown accustomed to receiving such as weather alerts, Amber or Silver Alerts, or even local emergency alerts. So, if there’s an active shooter emergency in the vicinity, people expect to be alerted in a similar fashion.

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Emergency Communications & Notifications, Emergency Planning & Preparation, Automating Emergency Notifications

Juliet Hulse 

Triggering Severe Weather Safety Notifications Through Omnilert Scenarios

Severe weather can happen at any time. Depending on the season and your location, weather threats can range from thunderstorms and tornadic activity to hurricanes, Nor’easters, or even a wintry mix. Having emergency communication plans and an automated method of distributing said communications in place helps ensure you and the people you are responsible for are kept safe and informed during severe weather season - no matter which season.

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Emergency Communications & Notifications, Emergency Planning & Preparation

Andy Hausman 

Off-Campus Timely Warnings - An Explanation

Of all the requirements of the Jeanne Clery Act college and university communities most frequently associate it with the timely warning. As an original part of the 1990 law timely warnings have fundamentally changed how students and employees learn about campus crime in a way that is now firmly enshrined in their cultures as it is what they most frequently see.

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Emergency Communications & Notifications, Emergency Planning & Preparation, Automating Emergency Notifications

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