Automating emergency notification has been a big topic of conversation in the life safety industry for a while now. A few years ago, Omnilert launched Scenarios®. Scenarios affords organizations the opportunity to align, capture, and immediately initiate their emergency response plan’s predefined series of unique actions. Thus simplifying the response process, reducing the human input to only a few clicks. Our newest innovation, Scenarios Triggers™, takes that idea one step further by allowing you to initiate response actions automatically.
Triggers allows organizations to integrate from both sides of the messaging transaction. While Omnilert’s emergency notification platforms have always been able to send messages to a myriad of devices - mobile phones via text and email, web endpoints, social media, and physical devices. Now, Triggers allows integration with other sending technologies to receive and take action upon incoming messages from other devices, services, or individuals and then launch a predefined series of actions, or Scenario, in response to that incoming message.
The result is astonishing - organizations can more robustly integrate their Omnilert mass notification system with other alerting technologies to automate mass notification. Organizations can route messages from sending devices, software processes, and other alerting technologies for a more holistic technological integration to improve planning, response, and recovery. For example:
- - Automating weather notifications is simple with Triggers. For organizations that currently subscribe to a weather notification service, using an Omnilert email or CAP trigger, they can take those notifications from their weather service provider and direct the notices received to their subscriber groups without any additional steps.
- - Integrating with physical devices is effortless. Automated dispatching systems used in fire stations and police dispatch often communicate with simple network page messages. Pushing those messages out to the masses can be difficult. Using Triggers, organizations can now expand distribution to subscribers, other modalities, and more.
- - A ‘text-a-tip’ service can anonymously and easily be created with Triggers. Simply create a text message driven event that forwards an inbound message to a specific keyword over to a predefined recipient group, such as Public Safety officers. Once the trigger is in place, any texts to the specific keyword are immediately retransmitted to Public Safety officials via email, SMS, or any other channel of choice.
Nearly any service or device that can send a critical notice can be relayed using Triggers. Having a seamless way to integrate them all to automate an organization’s response effort is critical. By doing so, it will reduce stress, reduce time to initiate, and help ensure more accurate and timely information is distributed to the people who need it most.
Download Critical Mass: Automating Emergency Notifications below to gain more knowledge from industry leaders and how you can make your emergency response and action plans even more successful through automation.