Often, when responding to a safety incident, there is no second chance. That’s why it is critical to the safety of your people that emergency communications are free from error - and happen in a timely, concise manner. Nobody should be harmed for lack of accurate and timely information. So, how can you reduce that critical period of time - from recognizing an actionable incident to initiating a comprehensive set of response actions? How can you ensure that the right people receive the right information in a matter of minutes - or even seconds? Automation.
Another clear case for multimodality.
Here’s a topic that can be uncomfortable for some to address, yet is too important to ignore:
Technology will fail.
Networks have outages.
Storms knock down phone lines.
Mobile carriers get overloaded.
Email gets delayed.
Power outages occur.
Cell towers get compromised.
ISPs have routing issues.
Today marks the official launch of the new 32NCSI (National Campus Safety Initiative) - the program inspired and initiated by the families of the victims and survivors of the April 16, 2007 shooting tragedy at Virginia Tech. This is a major milestone for those dedicated to improving campus safety.
There is a rapidly approaching twister forming just minutes away and you need to notify your community to seek shelter... NOW. Security cameras confirm that there is an active shooter in the lobby and it is imperative to warn the campus to lock-down for safety.
Reaching your people via the way they consume information is the essence of an Omnimodal or multi-channel approach. Our world presents a multitude of communication vehicles, each with their own unique relevance based on the context of the information.