Emergency Notification Systems and Crisis Communication – Blog

Emergency Notifications within the Club Industry

Juliet Hulse By Juliet Hulse

Safety isn’t simply a state of being. Safety is a way of life and a goal that each of us strives to reach - for ourselves, our families, and our employees or staff. All organizations have a responsibility to be prepared for any emergency scenarios that could impact their people or property.

 

Like other venues, country clubs must stay on top of their emergency communications; not only for their staff and members but also for visitors and children who are on the premises. Communications must be shared when dealing with situations like weather-related events, active intruders, medical emergencies, or even the presence of dangerous animals. To do so, clubs must have a plan in place for what to do when these events occur. It is the responsibility of club managers to keep their constituents informed of emergencies and provide guidance as to the actions to be taken in the case of an emergency. With people coming and going frequently from these locations, clubs must use more endpoints than a text or email to reach their members, visitors, and staff.

 

All organizations, including venues and clubs, must have an emergency action plan. This plan should spell out what emergencies are planned for and what actions and procedures will be taken once the incident has been identified. In order to make your emergency action plan actionable - making sure you communicate your message to everyone who should be aware -  using an emergency notification system - allows you to alert your people through multiple avenues of communication that’s available at your club. Each organization is different so finding the most obvious and straightforward endpoints for your members is a top priority. 

 

Omnilert’s Frank McCathran recently spoke with Gabe Aluisy on Private Club Radio about why it’s more important than ever to implement an emergency notification system at your private club. In today’s world, we don’t know when or where a crisis situation will strike. Therefore, it’s so important to be as prepared as possible – for your organization and for your members. There’s an expectation of safety and preparation at each venue we frequent - and this stands true for clubs.

 

Within the last year, clubs have seen quite a few emergency incidents – dangerous animals, severe weather, and active intruders to name a few. Lives were lost because of these incidents. Unfortunately, in some cases, communications weren’t shared with all members, visitors, and employees of the clubs about preexisting and dangerous situations. Keeping your people informed helps them remain safe and should provide management peace of mind.  

 

These types of recognized hazards can happen anywhere – from your clubhouse, your pool and courts, your dining room, or even your golf course. Being aware of potential emergency situations and planning for them can help to stay in compliance with a variety of regulations and best practices - and can help you exceed member expectations and keep everyone safe and out of harm’s way.

 

Head to Private Club Radio to listen to the full podcast about emergency notification best practices in the club industry. 

 

Listen to the Podcast


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