Due to the diverse roles that make up the population at the University of Nebraska Medical Center (UNMC), and locations alike, critical communications and emergency notifications take many forms. UNMC’s Safety Manager, John Hauser, has to ensure everyone on campus and hospital grounds is notified immediately when a crisis or something out of the ordinary occurs.
With the diverse population of employees, students, patients, and visitors, there is much to consider. Each of these groups may receive different information according to their role, receive information via different methods or channels according to their role, or even both — all according to the severity and specifics of the incident. John Hauser, along with any other Safety Manager, has his hands full.
Due to his efforts, UNMC now has predefined and implemented actions for incidents and emergencies before they occur.
Some of his Scenarios are:
- Incident Command Standby
- Incident Command Activate
- All Clear – Incident Command
- Severe Thunderstorm Watch
- Severe Thunderstorm Warning
- Tornado Warning
- Tornado Watch
- Hospital Voalte Phone Outage
- Hospital Bed Condition Red
By having your audience pre-selected, the methods of communication decided, and the message already determined for each respective incident or emergency, John decreases response time, decreases risk of his team potentially doing the wrong thing, and decreases personal stress.
You can learn more about tools to automate emergency notifications on our Automation page.
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