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Due to the diverse roles that make up the population at the University of Nebraska Medical Center (UNMC), and locations alike, critical communications and emergency notifications take many forms. UNMC’s Safety Manager, John Hauser, has to ensure everyone on campus and hospital grounds is notified immediately when a crisis or something out of the ordinary occurs.
With the diverse population of employees, students, patients, and visitors, there is much to consider. Each of these groups may receive different information according to their role, receive information via different methods or channels according to their role, or even both -- all according to the severity and specifics of the incident. John Hauser, along with any other Safety Manager, has his hands full.
Download this Insight to learn more about how John Hauser helped automate emergency notifications at UNMC by implementing actions and messages ahead of time in his emergency notification system.
Due to his efforts, UNMC now has predefined and implemented actions for incidents and emergencies before they occur.
Some of his Scenarios are:
Incident Command Standby
Incident Command Activate
All Clear - Incident Command
Severe Thunderstorm Watch
Severe Thunderstorm Warning
Hospital Voalte Phone Outage
Hospital Bed Condition Red
By having your audience pre-selected, the methods of communication decided, and the message already determined for each respective incident or emergency, John decreases response time, decreases risk of his team potentially doing the wrong thing, and decreases personal stress.
You can learn more about tools to automate emergency notifications on our Automation page.
No organization wants to think about the day that an emergency might happen at their facilities, especially an active shooter crisis, but it is something that each organization must prepare. Not only is mass emergency preparation a legal obligation, but most would argue that it is a moral one. You want to keep your people informed and out of harm’s way. If there’s an emergency, people expect to be notified and provided the guidance to remain safe. There are many alerts that we have grown accustomed to receiving such as weather alerts, Amber or Silver Alerts, or even local emergency alerts. So, if there’s an active shooter emergency in the vicinity, people expect to be alerted in a similar fashion.
Severe weather can happen at any time. Depending on the season and your location, weather threats can range from thunderstorms and tornadic activity to hurricanes, Nor’easters, or even a wintry mix. Having emergency communication plans and an automated method of distributing said communications in place helps ensure you and the people you are responsible for are kept safe and informed during severe weather season - no matter which season.
Of all the requirements of the Jeanne Clery Act college and university communities most frequently associate it with the timely warning. As an original part of the 1990 law timely warnings have fundamentally changed how students and employees learn about campus crime in a way that is now firmly enshrined in their cultures as it is what they most frequently see.