In this Q&A, originally published in the 2018 Critical Mass Magazine, Chief Peter Carey discusses how Buffalo State College coordinates emergency preparedness, notification, and response throughout the entire campus community. Carey is Campus Safety Magazine’s 2017 Campus Safety Director of the Year for Higher Education.
We are very excited to share the 2018 volume of Critical Mass Magazine: Automating Emergency Notifications.
We hope emergencies never happen.
With the increasing instances of violence in the workplace, environmental disasters, and terrorism, corporations are being challenged to minimize the associated impacts to operations and lives. Unfortunately, the reality is they will arise at any time. Preparing for potentially disastrous events cannot be left to an ad hoc management approach to risk. The question is how can organizations mitigate risk when they do arise?
Integrating your emergency notifications with any and every communication channel possible is paramount. Digital signage is a common technology found on college and corporate campuses, and should be utilized during emergencies to not only be sure those already registered to receive text messages and emails are informed, but to also inform all visitors and those who are not registered.
It’s a fact of life in 2017 that cyber threats are everywhere. We know that we need to set strong passwords on our email, encrypt connections to our banking, healthcare, wifi, and even lockdown our social media accounts.
So, why should your emergency notification system (ENS) be any different?
A breach of your email or social media could be embarrassing.
A breach of your bank account could be inconvenient and very costly.
A breach of your emergency notification system could be even worse. It could reduce confidence in real alerts or even put your community in real-world danger by causing a panic.
What can you do to help ensure that a hacker doesn’t compromise your ENS?