Emergency Notification Systems and Crisis Communication – Blog

Understanding Non-Emergency Alerts

When implementing your critical communication platform, the importance of carefully considering your use cases cannot be understated. Not all alerts are of equal value to all people. Consult stakeholders, existing response plans, and other areas of the organization. Document the critical event and what the response should be. 

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Emergency Communications & Notifications, Emergency Planning & Preparation

Nathan Gavacs

Alert Integrations - The Benefits of CAP

Sending text emergency notifications to the population you are responsible for has become the default minimum standard for timely warnings. However, just sending text messages to your people during an emergency is not enough. Although the majority of people will have their mobile phones on their person, you can’t count on that one endpoint as the only means of notifying them in the case of an emergency.

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Critical Insights, Emergency Planning & Preparation, Automating Emergency Notifications

Frank McCathran

What Comes Next - Preparing Your Emergency Notifications

The Fall Semester is underway and the buzz of back-to-school around campus has calmed down a little bit. Students and staff are more comfortable and familiar with their schedules and the campus layout. You and your Crisis Communications Team have reviewed your emergency communication plan - as well as held tests and exercises with the entire campus - and feel confident about your emergency plan. However, practicing and revisiting your emergency plan in alignment with your emergency notification system gives you the opportunity to see what tweaks or revisions you should make to your plans.

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Emergency Communications & Notifications, ENS Implementation & Management, Emergency Planning & Preparation

Juliet Hulse

Immediately Initiate Your Emergency Response Plan

Immediately initiating your organization’s emergency response plans’ predefined series of notifications is essential in getting people to safety and minimizing the impacts of emergency situations. The reliability, speed, and accuracy of information are vital components in determining the effectiveness of emergency response. Crises like an unplanned outage, active shooter, or inclement weather all require the dissemination of accurate information at a moment’s notice. 

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Emergency Communications & Notifications, Emergency Planning & Preparation, Automating Emergency Notifications

Juliet Hulse

Preventing Accidental Alert Notifications

Within the last several months, we’ve seen a number of news stories related to organizations of all different types sending out emergency alerts to their constituents that they didn’t mean to send. This has increased as more active shooter scenarios have made it into media headlines. In an effort to prepare, check, or even test emergency notification systems, organizations are accidentally sending out emergency alerts that are not identified as a drill or test. This might be a flaw with the organization itself or it may be a flaw with the emergency notification system the organization employs. 

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Critical Insights, Emergency Planning & Preparation

Juliet Hulse

Hurricane Preparedness for Businesses

If the first major hurricane of the season caught your business by surprise, you need to act quickly to remedy the situation for future storms. Hurricanes are not spur of the moment “pop-up” storms. Thanks to innovations in technology over the past 50 years, we are able to estimate when a hurricane will hit land, the strength of the storm, and the direction of its path. Of all of the recognized crises, hazards, and exposures your business can face – hurricanes have the most advanced warning. Having this knowledge gives you time to better prepare your people, your home, and your business.

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Critical Insights, Emergency Planning & Preparation

Juliet Hulse

Active Shooter Emergency Preparedness Guide - During

No organization wants to think about the day that an emergency might happen at their facilities, especially an active shooter crisis, but it is something that each organization must prepare. Not only is mass emergency preparation a legal obligation, but most would argue that it is a moral one. You want to keep your people informed and out of harm’s way. If there’s an emergency, people expect to be notified and provided the guidance to remain safe. There are many alerts that we have grown accustomed to receiving such as weather alerts, Amber or Silver Alerts, or even local emergency alerts. So, if there’s an active shooter emergency in the vicinity, people expect to be alerted in a similar fashion.

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Emergency Communications & Notifications, Emergency Planning & Preparation, Automating Emergency Notifications

Juliet Hulse 

Triggering Severe Weather Safety Notifications Through Omnilert Scenarios

Severe weather can happen at any time. Depending on the season and your location, weather threats can range from thunderstorms and tornadic activity to hurricanes, Nor’easters, or even a wintry mix. Having emergency communication plans and an automated method of distributing said communications in place helps ensure you and the people you are responsible for are kept safe and informed during severe weather season - no matter which season.

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Emergency Communications & Notifications, Emergency Planning & Preparation

Andy Hausman 

Off-Campus Timely Warnings - An Explanation

Of all the requirements of the Jeanne Clery Act college and university communities most frequently associate it with the timely warning. As an original part of the 1990 law timely warnings have fundamentally changed how students and employees learn about campus crime in a way that is now firmly enshrined in their cultures as it is what they most frequently see.

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Emergency Communications & Notifications, Emergency Planning & Preparation, Automating Emergency Notifications

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