Success in organizational or campus safety is contingent upon careful planning and collaboration with other business units. The best outcomes occur when an emergency manager, operations manager, safety director, or the like, assembles a team to assist with testing and implementing their solution. When you’re working with hundreds, or even thousands, of people on a large campus the question comes down to how can you make sure you’re successfully reaching every person?
When it comes to critical communications, just like flying an aircraft filled with hundreds of passengers, failure is not an option. There is not a second chance to get it right. Therefore, when it's imperative that your communications are received, can you be certain your organization will succeed? Exercising and measuring all of the 'moving parts' of a system goes a long way toward reducing this risk. This is where Proven Success Indicators (PSIs) come in.
In this Q&A, originally published in the 2018 Critical Mass Magazine, Chief Peter Carey discusses how Buffalo State College coordinates emergency preparedness, notification, and response throughout the entire campus community. Carey is Campus Safety Magazine’s 2017 Campus Safety Director of the Year for Higher Education.
We are very excited to share the 2018 volume of Critical Mass Magazine: Automating Emergency Notifications.
We hope emergencies never happen. With the increasing instances of violence in the workplace, environmental disasters, and terrorism, corporations are being challenged to minimize the associated impacts to operations and lives. Unfortunately, the reality is they will arise at any time. Preparing for potentially disastrous events cannot be left to an ad hoc management approach to risk. The question is how can organizations mitigate risk when they do arise?
When was the last time you exercised your mass notification system? Six months ago? A year? If you are like most, you can point to the day and time, and maybe even produce a brief After Action Report (AAR) from the event and confidently check that box completed. That’s great, but probably not enough, and you are probably not using all the exercise approaches you should be trying. Let me explain...